privacy Policy

Privacy Statement
Wenty Finance Pty Ltd understands the importance of protecting your personal information. Wenty Finance complies with the National Privacy Principles in the Privacy Act (1988), the Mortgage Industry Association of Australasian Code of Practice, the Code of Banking Practice and the credit provider provisions in the Privacy Act (1988). References to we/us in this policy includes every member of Wenty Finance Pty Ltd and the company  – Wenty Finance Pty Ltd. 

The collection of your information
When consulting with Wenty Finance Pty Ltd you will be required to fill in various documents regarding your financial history and other personal information which will assist us in finding the right loan for you. This information will be used to assess your financial and credit position when you apply for a product with us. We will always aim to collect your personal information through you via electronic means. Any information you provide us with will be handled with the utmost care. We may use the information we gather to provide targeted and value-added products and services to you through direct marketing. These direct marketing offers and promotions are designed to make your life easier, not harder, so if you do not want to receive them, just let us know when we contact you or via email.

Storing your information
Wenty Finance has taken all the available measures to assure your personal information is protected from unauthorized access, exposure, modification, and misuse. We respect the confidentiality of customer information. Access to this information is restricted through password protection.
 
The disclosure of your information
In order to provide you with the most suitable products and services, we might need to disclose your information to external organisations. We do however attempt to inform you at or before the time of collecting your personal information.
We will take reasonable steps to ensure that the organization has the same commitment as us to the protection of your personal information and that you have consented to us doing so.
Certain circumstances may occur where we are required or authorized by law to disclose your personal information. 
 
Updating your information with us
It is vital for us to ensure that all information we hold is not outdated. We rely on you to assist us, by informing us of any changes to your personal information so we can update our records and maintain them to be accurate and up-to-date.
 
Changes in the Privacy Policy
Due to the ever-changing policies and requirements in the law and the market place we may change this privacy policy from time to time or as the need arises.
 
Online Forms
When submitting information on some of our sites for the purposes of an enquiry, we will collect details such as your name, e-mail address, phone number, and some details of your personal interests and needs. Some of this information is essential for us to be able to accurately identify who is using the service so that we may be able to respond to your requests and as indicated by the mandatory fields.
Mandatory Information Requirements are clearly identified and are denoted by an asterisk (*). You will also be prompted – when submitting a form – if mandatory data has not been completed. In all cases, your information will be held in the strictest confidence.
Generally, you may be asked to provide personally identifiable information when you submit a property report enquiry or send us your comments or suggestions. 
We may provide links from this site to websites operated by other entities. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all measures to protect yourself against viruses or other destructive elements.
 
Contact us and Feedback
If you have any queries regarding the protection of your personal information, please feel free to contact
Wenty Finance Pty Ltd
PO Box 140, Wentworthville NSW 2145
 
For further information about the Privacy Act and your rights visit the Office of Federal Privacy Commissioner at www.privacy.gov.au.
 
Express your dissatisfaction
Should you be unhappy with us or have any complaints you should notify us by contacting our Complaints Officer :
Complaints Officer
24/52 Martin Place
Sydney
NSW 2000
T: 1300 346 787